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“Because Emergencies Don’t Wait — Neither Should Your Pet’s Records.”

Skip the stress — if you’d rather not chase records yourself, Fetch Files can request them directly from your vet with your permission.

 

 

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 Fetch Files: Because It Should Be About the Pet, Not the Process

After 30 years in veterinary medicine, our founder saw the same heartbreaking frustration play out again and again—pet parents left waiting on records. Sometimes it was because of closed office hours, staff shortages, unpaid balances, or even egos getting in the way of transferring files. And in those moments—whether it was a late-night ER visit, a last-minute boarding emergency, or a critical diagnosis—pets paid the price for delays.

That’s why Fetch Files was born. We revolutionize the way pet owners and veterinary providers manage and access medical records by putting control back in your hands. With our secure digital platform, you can:

🐾 Instantly store, update, and share critical documents—vaccines, prescriptions, allergies, treatment histories, and more.
🐾 Skip the endless phone tag and waiting games with vet offices.
🐾 Access everything you need 24/7, anywhere—whether it’s for the ER, grooming, boarding, or travel.
🐾 Gain peace of mind knowing your pet’s health records are safe, secure, and ready at a tap.

No more stress, no more scrambling. Fetch Files makes recordkeeping effortless—so you can focus on belly rubs, adventures, and the moments that matter most with your best friend.


 

smiling vet looking at records while a cat looks on happy

Effortless Sharing for Life’s Unexpected Moments

Fetch Files empowers you to instantly share your pet’s medical records with anyone who needs them—anytime, anywhere. From last-minute boarding stays to emergency room visits or grooming appointments requiring proof of vaccinations, simply send the records digitally in just a few clicks. This level of convenience means less stress and hassle during urgent situations, ensuring your pet receives timely care and services without unnecessary delays or paperwork

*Optionally, we’ll handle the legwork of requesting records from your vet so you don’t have to.

 

Explore more

Fetch Files streamlines how you access, share, and manage your pet’s vital health documents, giving you peace of mind wherever life takes you and your pet.

Effortless Pet Medical Record Management

Centralized Digital Records

Securely store all your pet’s medical documents—vaccine histories, prescriptions, allergies, and treatment plans—in one easy-to-access digital platform. No more scrambling for paperwork during emergencies or appointments.

24/7 Access & Sharing

Access your pet’s critical health records anytime, from any device. Instantly share documents with veterinarians, groomers, or boarding facilities, ensuring seamless care and compliance wherever your pet needs to go.

Secure, Vet-Connected Platform

Enjoy peace of mind knowing your pet’s information is protected and easily updated by both you and your veterinary provider. Fetch Files acts as a trusted link, keeping everyone informed and your pet’s care uninterrupted.

🐾 Frequently Asked Questions

How do I upload my pet’s records?
Simply click “Get Started” or “Upload Records.” You can add PDFs, images, or forms, and Fetch Files will organize them for you.


Can I add more than one pet?
Yes! All plans allow multiple pets. Our Sit & Stay and VIP plans even include special pricing for households with more than one furry family member.


What if my vet won’t release records?
Veterinary licensing laws require vets to provide records upon request. If there’s any issue, Fetch Files will help you follow up.


Is there a contract? Can I cancel anytime?
Absolutely — Fetch Files is month-to-month. No long-term commitment, cancel anytime.

Fetch Files will help you follow up.


Can I have Fetch Files pull my records from my vet?

Yes, for qualifying plans or for a small fee, we can contact your vet and handle the request for you — you just tell us where your pet was seen.

 

Sit & Stay (Basic Plan)

Ideal for individual pet owners who want easy, reliable access to their pet’s essential medical records. Stay organized and never worry about missing documents for routine care, boarding, or travel.

6.99/month

What’s Included

  • Secure storage for one pet
  • 24/7 access to medical records
  • Upload and share vaccination certificates
  • Upload/share with vets & ER
  • Add’l pet: $3.49
  • Optional Record Retrieval Assistance ($9.99/request)

The Snuggle Saver Plan

Perfect for multi-pet households who need to manage several pets’ health records in one convenient place. Enjoy seamless organization and instant sharing for all your furry family members.

$12.99/month

Everything in Basic, plus:

  • Everything in Basic
  • Records to groomers, boarding, pet insurance
  • Multi-pet support (2 pets included)
  • Add’l pet: $4.49
  • Includes 2 Record Retrieval per pet/ year (then $9.99 each)

The VIPaws Plan

The all-in-one solution for busy pet parents. The VIP Paws Plan includes up to 4 pets, automatic flea & heartworm reminders, prescription submissions, microchip records, lost pet services, and exclusive member discounts — giving you complete peace of mind.

$24.99/month

VIP Paws Features

  • Everything in Snuggle Saver
  • Up to 4 pets included
  • Monthly flea/heartworm reminders
  • Prescription submissions
  • Lost pet services + deals/discounts
  • Microchip records
  • Includes Unlimited Record Retrieval Assistance — we’ll handle the request and upload your pet’s complete medical history for you.
  • Unlimited Record Retrieval Assistance included
  • Insurance Form Submission

🐾 Insurance Fetch Service – $9.99 per Pet

Because claims shouldn’t be another headache.

We’ll send your pet’s latest invoices, vaccination records, and medical notes directly to your insurance company — so you don’t have to chase down paperwork

 

✅ What You Get

    •    📩 Direct delivery of invoices & medical records to your insurance company

    •    🔍 Verified, accurate records sent in the correct format

    •    ⏱️ Faster reimbursement turnaround

    •    🐕 Covers any pet enrolled in your Fetch Files account

    •    🛡️ Peace of mind knowing your paperwork won’t get rejected

 

 

💡 Works as a one-time service per pet, OR add as needed whenever you file a claim.

(Included FREE in our VIP Paws Plan for up to 4 pets.)

 

Effortless Pet Medical Record Management with Fetch Files

Pet owner accessing veterinary records online

Instant Access to Vital Pet Records

Fetch Files gives pet owners seamless, 24/7 access to their pets’ complete medical histories, including vaccinations, prescriptions, allergies, and treatment plans. No more hunting for paper files or calling your vet for documents—everything is securely stored and accessible from any device, anytime. This ensures you’re always prepared for emergencies, travel, or routine appointments. With Fetch Files, you can confidently share necessary records with vets, groomers, or boarding facilities in seconds.

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Simplifying Pet Medical Record Management

Fetch Files streamlines the way pet owners and veterinary professionals handle medical records. Our secure platform gives you 24/7 access to essential documents like vaccine histories, prescriptions, allergies, and treatment plans—all at your fingertips. No more scrambling for paperwork during emergencies, boarding, or grooming appointments. With Fetch Files, you can confidently manage your pet’s health information and share it instantly with trusted providers whenever it’s needed.

Our Services

Fetch Files revolutionizes pet medical record management by providing a secure, centralized digital platform for both pet owners and veterinary professionals. Instantly access, share, and manage crucial documents—such as vaccine histories, prescriptions, allergies, and treatment plans—anytime, anywhere. Our user-friendly service ensures you’re always prepared for emergencies, routine care, or last-minute appointments, making pet healthcare management effortless and stress-free.

Contact Fetch Files

Have questions about managing your pet’s medical records or need assistance with your Fetch Files account? Reach out to us for expert support and guidance—our team is here to help you securely access and share your pet’s vital health documents whenever you need them.